The CARF seal represents the highest quality of care.
When considering a neuro rehab program, do you know how to evaluate it or to whom to turn for answers? Most people – even those who work in health care – don’t. That’s why there’s CARF, the Commission on Accreditation of Rehabilitation Facilities. CARF is an independent, nonprofit accrediting body that is considered the gold standard for medical rehabilitation programs whose focus is to advance quality of services to meet customers’ needs for the best possible outcomes.
Value of CARF Accreditation
Organizations that are CARF-accredited meet leading-edge internationally recognized standards. Accreditation with CARF signals the organization’s commitment to continually improving quality through stakeholder feedback and service the community.
It’s noticeable that the CARF philosophy and Rehab Without Walls ® approach to care are remarkably similar: ensuring that patients and their families are at the center of the rehabilitation program’s focus and have an active role in treatment and recovery.
2017 Customer Satisfaction Survey
Our accreditation status
CARF offers several levels of accreditation
- Three-Year Accreditation – This indicates that the provider is meeting or exceeding CARF standards.
- One-Year Accreditation – This indicates that while there are some deficiencies, the program shows capability and commitment toward correcting them.
- Provisional Accreditation – This means the provider is still functioning at the One-Year level the following year, and has one year meet CARF standards or it will receive an outcome of non-accreditation.
- Currently, Rehab Without Walls locations across the country hold Three-Year accreditation for Home and Community and/or Outpatient Medical Rehabilitation (Adults and Children/adolescents) and Brain Injury Specialty (Adults).
During the survey process, CARF looks at clinical practices, business practices, policies and procedures, market and strategic planning, retention and recruitment efforts, quality assurance, safety standards, committee meeting minutes, advocacy initiatives in the community, employee credentialing and information management. CARF pays particular attention to the data.
Rehab Without Walls uses four different tools to collect data:
- An annual performance evaluation
- Customer satisfaction surveys sent to patients, payer representatives and physicians
- A professional advisory committee – made up of the executive director of each office, the marketing representative, payers and patients
- A safety and quality assurance committee that confidentially reviews patient records, personnel files and administration records
In addition, when the surveyors are on-site at each location, they spend time speaking with everyone involved in the rehabilitation process.
There is only one way to prepare for a CARF survey: to build the CARF standards into everything you do. That, is why Rehab Without Walls NeuroSolutions continues to receive the highest CARF accreditations.